[Resolved] Unclear how to update the footer copyright information

Home Forums Support [Resolved] Unclear how to update the footer copyright information

Home Forums Support Unclear how to update the footer copyright information

Viewing 15 posts - 1 through 15 (of 21 total)
  • Author
    Posts
  • #338276
    Dedrea McCoy

    Purchased the plugin to modify the copyright information, however, when I review the apperance/customize/generatepress the copyright shows add a customer copyright line. However do not see the option to save the changes made.

    #338329
    Tom
    Lead Developer
    Lead Developer

    Once you adjust the Copyright in Customize > Copyright, you should be able to click the blue “Save” button at the top right of the Customizer options. Does that not work?

    #338490
    Dedrea McCoy

    Hello Tom! Thank you for your quick response. Unfortunately, I don’t see a “SAVE” button on the page.

    The page has a support, documentation at the top. But no Save button. The version i’m running is 1.3.48, not sure if that matters or not. I tried to attach a screenshot but wasn’t able to do so.

    #338506
    Leo
    Staff
    Customer Support

    Hi there,

    Just making sure we are referring to the same place.

    See the screenshot on this page: https://docs.generatepress.com/article/changing-the-copyright-message/

    The Save button is on the top right.

    Let us know if this helps.

    #338648
    Dedrea McCoy

    Good morning Leo! I think that’s the problem. I don’t see a customization called copyright in my selection options. How do I install or activate the copyright portion of the plugin??

    #338689
    Leo
    Staff
    Customer Support
    #339528
    Dedrea McCoy

    Thank you Leo for your response. I’ve confirmed the plug in is installed however, I do not see the page you shared to activate the add-on. Is it possible the version I’m attempting to you requires an update? The current plugin version is 1.3.1.zip. Can you provide an email that and I can email the screen that I’m seeing. Not sure what else is needed.

    #339541
    Leo
    Staff
    Customer Support

    Is GeneratePress theme activated in Dashboard > Appearance > Themes?

    If so that page should be in Dashboard > Appearance > GeneratePress

    #339549
    Dedrea McCoy

    Yes it is. Would it matter if I’m using the childtheme??

    #339658
    Leo
    Staff
    Customer Support

    Nope that wouldn’t matter. So you don’t see GeneratePress tab in Dashboard > Appearance?

    If that’s the case can you try #1 on this page?
    https://docs.generatepress.com/article/debugging-tips/

    #340302
    Dedrea McCoy

    Yes I do see that, however, the copyright addon is not showing. When I select the GeneratedPress tab, it takes me to the Generated press 1.3.48. Also has a copyright section, however, no way to save the changes made. Also shows an import/export section and a delete customized settings. No items is provided to save the changes for the copyright section.

    #340324
    Leo
    Staff
    Customer Support

    Is GP Premium activated in Dashboard > Plugins?

    If so do you not see this screen? https://docs.generatepress.com/article/installing-gp-premium/#activate-your-add-ons

    If that’s the case are you able to provide a screenshot of what you see? You can upload to this site and provide the direct link here: https://postimage.io/

    #340357
    Dedrea McCoy

    the plugin GP Preimum is active..

    #340362
    Leo
    Staff
    Customer Support

    Can you provide a screenshot of what you see in Dashboard > Appearance > GeneratePress?

    You can upload to this site: https://postimage.io/ and provide the direct link here.

    Thanks!

    #340405
    Dedrea McCoy

    The image has been uploaded. Thank you so much for assisting so promptly.

Viewing 15 posts - 1 through 15 (of 21 total)
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