- This topic has 20 replies, 3 voices, and was last updated 4 years, 4 months ago by Leo.
June 24, 2017 at 4:39 am #338276Dedrea McCoy
Purchased the plugin to modify the copyright information, however, when I review the apperance/customize/generatepress the copyright shows add a customer copyright line. However do not see the option to save the changes made.June 24, 2017 at 7:10 am #338329TomLead DeveloperLead Developer
Once you adjust the Copyright in Customize > Copyright, you should be able to click the blue “Save” button at the top right of the Customizer options. Does that not work?June 24, 2017 at 3:39 pm #338490Dedrea McCoy
Hello Tom! Thank you for your quick response. Unfortunately, I don’t see a “SAVE” button on the page.
The page has a support, documentation at the top. But no Save button. The version i’m running is 1.3.48, not sure if that matters or not. I tried to attach a screenshot but wasn’t able to do so.June 24, 2017 at 5:23 pm #338506LeoStaffCustomer Support
Just making sure we are referring to the same place.
See the screenshot on this page: https://docs.generatepress.com/article/changing-the-copyright-message/
The Save button is on the top right.
Let us know if this helps.June 25, 2017 at 6:47 am #338648Dedrea McCoy
Good morning Leo! I think that’s the problem. I don’t see a customization called copyright in my selection options. How do I install or activate the copyright portion of the plugin??June 25, 2017 at 8:26 am #338689LeoStaffCustomer Support
Make sure the Copyright add-on is activated: https://docs.generatepress.com/article/installing-gp-premium/#4- activate-your-add-onsJune 26, 2017 at 1:59 pm #339528Dedrea McCoy
Thank you Leo for your response. I’ve confirmed the plug in is installed however, I do not see the page you shared to activate the add-on. Is it possible the version I’m attempting to you requires an update? The current plugin version is 1.3.1.zip. Can you provide an email that and I can email the screen that I’m seeing. Not sure what else is needed.June 26, 2017 at 2:13 pm #339541LeoStaffCustomer SupportJune 26, 2017 at 2:42 pm #339549Dedrea McCoy
Yes it is. Would it matter if I’m using the childtheme??June 26, 2017 at 7:25 pm #339658LeoStaffCustomer Support
Nope that wouldn’t matter. So you don’t see GeneratePress tab in Dashboard > Appearance?
If that’s the case can you try #1 on this page?
https://docs.generatepress.com/article/debugging-tips/June 27, 2017 at 1:49 pm #340302Dedrea McCoy
Yes I do see that, however, the copyright addon is not showing. When I select the GeneratedPress tab, it takes me to the Generated press 1.3.48. Also has a copyright section, however, no way to save the changes made. Also shows an import/export section and a delete customized settings. No items is provided to save the changes for the copyright section.June 27, 2017 at 2:12 pm #340324LeoStaffCustomer Support
Is GP Premium activated in Dashboard > Plugins?
If so do you not see this screen? https://docs.generatepress.com/article/installing-gp-premium/#activate-your-add-ons
If that’s the case are you able to provide a screenshot of what you see? You can upload to this site and provide the direct link here: https://postimage.io/June 27, 2017 at 3:01 pm #340357Dedrea McCoy
the plugin GP Preimum is active..June 27, 2017 at 3:13 pm #340362LeoStaffCustomer SupportJune 27, 2017 at 5:25 pm #340405Dedrea McCoy
The image has been uploaded. Thank you so much for assisting so promptly.
- You must be logged in to reply to this topic.