Archived topic

Unable to upload backgrounds

2 replies · Started by April on May 28, 2018

Viewing posts 1–3 of 3

May 28, 2018 at 10:14 am #586436

Hi!

I'm trying to do a pretty big update to a website, including adding backgrounds. I have GP Premium, but I bought it a long time ago. (Back in 2015.)

When I hit the "Upload" button for backgrounds, nothing happens. I don't get prompted to upload a file.

I went looking at the web server logs, and I noticed that I'm getting a 404 on the following URL:

/wp-content/themes/generatepress/js/generate-upload-control.js

I just noticed that the version of GP Premium I have installed is 1.2.74. Is this the problem? If so, how do I update?

Thanks!!

May 28, 2018 at 10:25 am #586448

So, turns out that was exactly the issue. :)

I upgraded to the latest version of GP Premium, and now I'm able to select media from the media library. (Which is really what I wanted anyhow, since it's staged on the CDN.)

Thanks for being my rubber ducky. :)

May 28, 2018 at 10:33 am #586450

Glad you figured out :)

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