[Resolved] Unable to upload backgrounds

Home Forums Support [Resolved] Unable to upload backgrounds

Home Forums Support Unable to upload backgrounds

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #586436
    April

    Hi!

    I’m trying to do a pretty big update to a website, including adding backgrounds. I have GP Premium, but I bought it a long time ago. (Back in 2015.)

    When I hit the “Upload” button for backgrounds, nothing happens. I don’t get prompted to upload a file.

    I went looking at the web server logs, and I noticed that I’m getting a 404 on the following URL:

    /wp-content/themes/generatepress/js/generate-upload-control.js

    I just noticed that the version of GP Premium I have installed is 1.2.74. Is this the problem? If so, how do I update?

    Thanks!!

    GeneratePress 2.1.2
    #586448
    April

    So, turns out that was exactly the issue. πŸ™‚

    I upgraded to the latest version of GP Premium, and now I’m able to select media from the media library. (Which is really what I wanted anyhow, since it’s staged on the CDN.)

    Thanks for being my rubber ducky. πŸ™‚

    #586450
    Leo
    Staff
    Customer Support

    Glad you figured out πŸ™‚

Viewing 3 posts - 1 through 3 (of 3 total)
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