[Support request] unable to find license key option in GP Premium

[Yogesh]

Hello, strange thing is happening. I am unable to find where is license key option gone. Site is https://thebillionth.com/. Premium GP plugin is installed. But I am unable to see where should I put license key. I am very well aware with GP. But license key option is just gone. Please check screenshot link https://www.awesomescreenshot.com/image/26829722?key=bce4a8d5cfc3ca8592492cb16ac70bf0

[David]

Hi there,

do you have the GP Premium plugin Activated ?

[Yogesh]

Hello there,
Yes, it is activated. But I can not see license option still. Even when I download GB from wp repository, its dashboard is also seems broken. I think this is happening due to latest merger of wp show post and GB.

[Leo]

Are we talking about GB or GP here?

Can you provide the back end access with all plugins disabled for us to test?

[Yogesh]

Hello there, we are talking about GP but I am seeing error on GB too. I have no plugin installed expect GB and GP premium. Please see backend access in private information area.

[David]

You have only provided a password, can you supply the login name/id as well.

[Yogesh]

Hello there, oopps. I think I forget to provide user name. I am providing it now. Please check it now. Thanks

[David]

Works for me:

https://www.screencast.com/t/s4QMPBLc

Try clearing the Cookies in your browser or try a different browser.

[Author]

Posts