[Support request] Unable to change colors of the content links

[Vytautas]

Hi there, I’m unable to change color of the links in content. Whatever change I make it get’s back to theme default. For example I change color in Customize>Colors>Body>Links when I load new page the previous settings doesn’t save.

[David]

Hi there,

if you return to the Customizer have those settings changed back ?

[Vytautas]

Yes, If I return to customizer settings gets back to default.

[Fernando]

Hi Vytautas,

Can you double-check if the settings you’re changing in the Customizer are published and not saved as a draft? Example: https://share.getcloudapp.com/p9uL0E0K

[Vytautas]

Yes indeed it set to Publish

[Fernando]

I see. Thank you for checking. Can you try #1 here to check if a plugin is causing this?: https://docs.generatepress.com/article/debugging-tips/

[Vytautas]

I have tried disabling all non gp plugins and the problems persisted. Also changed the theme to twenty twenty but then there isn’t an option for changing colors of the links.

[David]

Can you provide us with an Admin Login to the site so we can take a closer look?
You can share any details in the Private information field below

[Vytautas]

Here’s the login details

[Leo]

We need to admin access to see the customizer.

Can you grant that in the user access provided?

Thanks!

[Vytautas]

Updated, please check.

[Leo]

Thanks.

I just tried the Link color setting and did not encounter any issues:
https://www.screencast.com/t/Z7LgIsvD

[Vytautas]

Tried one more time after the cache cleared, but everything was the same.
https://app.screencast.com/sx6xWbqkYsZ6c

[Leo]

It’s clearly working when I tried it here:
https://www.screencast.com/t/Z7LgIsvD

Just tried it again and it’s still working:
https://www.screencast.com/t/OnP3aSn6hQ

I have a feeling that this is some sort of caching or optimization issue from the hosting or server level.
Can you check with them first?

This is unlikely a theme issue – we have not had any other reports on this.

[Author]

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