[Resolved] Unable to add header logo using the customizer

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  • This topic has 5 replies, 2 voices, and was last updated 1 year ago by Leo.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1129317
    James

    When I try to add a logo in the header of the website clicking the select button in the media manager causes the manager screen to go blank. I must close the blank media manager to get out of it. I have no header.

    #1129318
    Leo
    Staff
    Customer Support

    Hi there,

    Can you first try disabling all plugins except GP Premium to eliminate any plugin conflicts?

    Let me know πŸ™‚

    #1129320
    James

    all are disabled except for the generate press plugin

    #1129322
    James

    I was able to add them with all others turned off. Now what?

    #1129323
    James

    I think that took care of it. Thanks for your help!

    #1129336
    Leo
    Staff
    Customer Support

    You can reactivate each plugin one by one to find the culprit if you’d like.

    Glad you’ve figured out πŸ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
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