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Unable to add header logo using the customizer

5 replies · Started by James on January 11, 2020

Viewing posts 1–6 of 6

When I try to add a logo in the header of the website clicking the select button in the media manager causes the manager screen to go blank. I must close the blank media manager to get out of it. I have no header.

Hi there,

Can you first try disabling all plugins except GP Premium to eliminate any plugin conflicts?

Let me know :)

all are disabled except for the generate press plugin

I was able to add them with all others turned off. Now what?

I think that took care of it. Thanks for your help!

You can reactivate each plugin one by one to find the culprit if you'd like.

Glad you've figured out :)

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