[Support request] Unable to access website, prompts “Download” file?

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  • Author
    Posts
  • #1148791
    Rahul

    When I opened my site automatically a file downloads? I did not do anything It’s the second time and I lost my traffic. It happened when I am using generate press.

    #1148831
    Leo
    Staff
    Customer Support

    Hi there,

    Have you solved this?

    I just visited your site no problem:
    https://www.screencast.com/t/oNxLapDy

    The theme itself can’t cause issues like this. I would recommend checking with your hosting support first if it happens again.

    Let me know if this helps 🙂

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