Archived topic
Unable to customise Typography
7 replies · Started by Aminul on April 24, 2021
Dear Concern,
I am using GP premium. Recently, I have noticed that typography (categorically for body font) customization is not working. Would you please fix the issue?
Why support team is not responding?
Hi there,
we aim to answer all requests within 24hrs - our average response time is below 6hrs and in peak week day times they are significantly faster - so if you can please afford us some patience as we deal with your request.
Can you share a link to the problem site so we can take a look at what the issue is.
Site link is provided
If access is required, I can provide.
I have used additional CSS for temporary as customisation wasn’t working.please restore the Default customisation & delete the additional CSS if needed.
You have a cache plugin installed. If you try disabling the cache plugin, remove your custom CSS and them update your Customizer settings. Then view the site in an incognito/private browser.
You may find you simply need to clear the Caches to see an update made in the Customizer.
I am using wp-rocket. Does it conflict with generatepress theme? Can't we work on generatepress theme without disabling wp-rocket?
I wouldn't call it "conflict", it's just what cache plugins do and it's a common issue using cache plugin.
Let us know if things work after purging the cache.