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Trying to update the premium plugin, but Download Failed. Unauthorized error.

3 replies · Started by Shannon on November 20, 2019

Viewing posts 1–4 of 4

This happens when I try and update the premium plugin... fails with an error saying "Download Failed. Unauthorized".

I'm trying to update it just as I would any other plugin. The theme updated fine.

Hi there,

This happens when your URL has changed since the license key was added.

Go to "Appearance > GeneratePress" and click the "Save" button under the license key, then try the update again.

Let me know :)

Thanks, that seems to have fixed it.

You're welcome :)

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