[Resolved] Trying to update the premium plugin, but Download Failed. Unauthorized error.

Home Forums Support [Resolved] Trying to update the premium plugin, but Download Failed. Unauthorized error.

Home Forums Support Trying to update the premium plugin, but Download Failed. Unauthorized error.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1069225
    Shannon

    This happens when I try and update the premium plugin… fails with an error saying “Download Failed. Unauthorized”.

    I’m trying to update it just as I would any other plugin. The theme updated fine.

    #1069233
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    This happens when your URL has changed since the license key was added.

    Go to “Appearance > GeneratePress” and click the “Save” button under the license key, then try the update again.

    Let me know ๐Ÿ™‚

    #1069251
    Shannon

    Thanks, that seems to have fixed it.

    #1069258
    Tom
    Lead Developer
    Lead Developer

    You’re welcome ๐Ÿ™‚

Viewing 4 posts - 1 through 4 (of 4 total)
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