Home › Forums › Support › Trying to update Generate Press This topic has 3 replies, 2 voices, and was last updated 3 years, 9 months ago by Leo. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts February 5, 2020 at 5:23 pm #1156087 Michael Hi there This is the error I am getting updating GP. My WP version is the latest 5.3.2 and the existing GP version is an older 1.6.2 Update Failed: Could not copy file. gp-premium/library/customizer/controls/class-alpha-color-control.php WP runs on Windows IIS which is an internal Intranet server (not a public web server) Do you have any pointers where I may be able to look to resolve the GP update install issue? Thanks Joe February 5, 2020 at 5:32 pm #1156091 LeoStaff Customer Support Hi there, 1.6.2 is quite old for sure. Can you try manually updating and see if that works? https://docs.generatepress.com/article/updating-gp-premium/#manually-updating I find it works the best when updating it from an old version. Let me know π February 6, 2020 at 7:38 pm #1157279 Michael Thank you Leo, I managed the upgrade with your support. Regards Joe February 6, 2020 at 9:56 pm #1157339 LeoStaff Customer Support No problem π Author Posts Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In