[Resolved] Trying to update Generate Press

Home Forums Support [Resolved] Trying to update Generate Press

Home Forums Support Trying to update Generate Press

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1156087
    Michael

    Hi there

    This is the error I am getting updating GP. My WP version is the latest 5.3.2 and the existing GP version is an older 1.6.2

    Update Failed: Could not copy file. gp-premium/library/customizer/controls/class-alpha-color-control.php

    WP runs on Windows IIS which is an internal Intranet server (not a public web server)

    Do you have any pointers where I may be able to look to resolve the GP update install issue?

    Thanks
    Joe

    #1156091
    Leo
    Staff
    Customer Support

    Hi there,

    1.6.2 is quite old for sure.

    Can you try manually updating and see if that works?
    https://docs.generatepress.com/article/updating-gp-premium/#manually-updating

    I find it works the best when updating it from an old version.

    Let me know ๐Ÿ™‚

    #1157279
    Michael

    Thank you Leo,

    I managed the upgrade with your support.

    Regards
    Joe

    #1157339
    Leo
    Staff
    Customer Support

    No problem ๐Ÿ™‚

Viewing 4 posts - 1 through 4 (of 4 total)
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