Home › Forums › Support › tried to update to the new version gp-premium with error-message This topic has 4 replies, 3 voices, and was last updated 8 years, 6 months ago by Tom. Viewing 5 posts - 1 through 5 (of 5 total) Author Posts September 23, 2015 at 12:26 pm #139124 Thomas Plugin aktualisieren Runterladen der Aktualisierung von ** Entpacken der aktualisierten Version… Die Datei konnte nicht kopiert werden. gp-premium/addons/generate-page-header/functions/cmb2/images/ui-bg_highlight-soft_75_cccccc_1x100.png as simple as it is.. click on the link “Version aktualisieren” any idea, how I can fix this? And yes, I’m new with wordpress/generatepress… thanks Tom September 23, 2015 at 12:40 pm #139130 Jean Paiva Developer Hello Thomas, Try to update manually, follow these steps: 1. Download a fresh copy of GP Premium: https://generatepress.com/account 2. Delete the current copy of GP Premium you have activated 3. Upload and activate the fresh copy 😀 September 23, 2015 at 1:00 pm #139135 TomLead Developer Lead Developer Looks like the server is having issues copying files. Can you check with your hosting/server that your WordPress installation has permission to create/remove/copy files? Updating manually as Jean said is your best best for now 🙂 September 23, 2015 at 1:32 pm #139151 Thomas hi guys unregister, delete, download new version, upload, install… seems to be ok, right now. 😉 close thank you for you quick/fast response. best regards Tom September 23, 2015 at 1:32 pm #139152 TomLead Developer Lead Developer Let me know if you have trouble with the next update as well 🙂 Author Posts Viewing 5 posts - 1 through 5 (of 5 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In