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[Resolved] tried to update to the new version gp-premium with error-message

Home Forums Support tried to update to the new version gp-premium with error-message

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #139124
    Thomas

    Plugin aktualisieren

    Runterladen der Aktualisierung von **

    Entpacken der aktualisierten Version…

    Die Datei konnte nicht kopiert werden. gp-premium/addons/generate-page-header/functions/cmb2/images/ui-bg_highlight-soft_75_cccccc_1x100.png

    as simple as it is.. click on the link “Version aktualisieren”
    any idea, how I can fix this?
    And yes, I’m new with wordpress/generatepress…

    thanks
    Tom

    #139130
    Jean

    Hello Thomas,

    Try to update manually, follow these steps:

    1. Download a fresh copy of GP Premium: https://generatepress.com/account
    2. Delete the current copy of GP Premium you have activated
    3. Upload and activate the fresh copy

    😀

    #139135
    Tom
    Lead Developer
    Lead Developer

    Looks like the server is having issues copying files.

    Can you check with your hosting/server that your WordPress installation has permission to create/remove/copy files?

    Updating manually as Jean said is your best best for now 🙂

    #139151
    Thomas

    hi guys

    unregister, delete, download new version, upload, install…

    seems to be ok, right now. 😉
    close

    thank you for you quick/fast response.

    best regards
    Tom

    #139152
    Tom
    Lead Developer
    Lead Developer

    Let me know if you have trouble with the next update as well 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
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