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Tried to customize but got a error message

3 replies · Started by Pearl on August 22, 2020

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Hi,
I just paid to renew for another year of the license for the theme (a few days ago). Just now I tried to customize the theme but received this error message--"You need a higher level of permission.
Sorry, you are not allowed to customize this site."

Pls advise.

Hi there,

can you make sure the GP Plugin is enabled.

Let me know

Hi,
it's working now, I renamed the plugin folder and it fixed the problem. I named the plugin back to its original name after that.

Glad to hear that

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