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[Support request] TOC + don’t works since the last update of generatepress

Home Forums Support [Support request] TOC + don’t works since the last update of generatepress

Home Forums Support TOC + don’t works since the last update of generatepress

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #2559119
    Philippe

    Hi
    I use Table Of Content + a plugin who works very well since long time, but it don’t works since the last update of the theme. What can i do please?

    Many thks
    Phil

    #2559213
    Ying
    Staff
    Customer Support

    Hi Philippe,

    You’ve updated GP premium plugin to the alpha version, but you didn’t update the GP theme.

    I would recommend updating the theme and premium plugin at the same time.

    But if your site is a live site with traffic, it’s better NOT update to the Development version (there’re usually some bugs, not sure if your issue is related to this) and wait for the official release.

    You can roll back your site or download GP Premium 3.2.4 at https://generatepress.com/account/ .

    Let me know if the issue still persists after you roll back the GP Premium version.

    #2559426
    Philippe

    Hi Ying,

    Many thanks for your help, i have installed GP Premium 3.2.4, but i have the same trouble, i dont know where the problem can come…

    Some display bugs have disappear but TOC+ don’t works yet

    Many thanks
    Phil

    #2559900
    David
    Staff
    Customer Support

    Hi there,

    first thing, have you tried clearing any cache / optimization plugins and server side caches and CDN?

    #2559985
    Philippe

    Hi David,

    Thanks for your response. Yes i have cleared all the caches (CDN, Server side and browser), but no way, it s the same.

    many thanks
    Phil

    #2560275
    David
    Staff
    Customer Support

    Ok, next step – can you check for plugin conflicts by temporarily disabling ALL other plugins ?

    #2560314
    Philippe

    I have disabling all plugin, clearing all caches and no way, its the same

    Many thanks
    Phil

    #2560366
    David
    Staff
    Customer Support

    Is it this plugin and maybe this is the issue?

    https://wordpress.org/support/topic/not-working-after-update-v2302/

    #2560461
    Philippe

    wow i search the solution for a long time… many thanks David for your help, i dont have seen this topic

    regards
    Phil

    #2561077
    David
    Staff
    Customer Support

    You’re welcome

Viewing 10 posts - 1 through 10 (of 10 total)
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