[Support request] Threaded/Nested Comments is not working correctly

Home Forums Support Threaded/Nested Comments is not working correctly

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1167712
    James

    I’ve enabled threading on the settings > discussions menu to be 5 levels deep, but if you hit the ‘reply’ button under a comment the nesting/threading doesn’t function properly.

    #1167956
    David
    Staff
    Customer Support

    Hi there,

    can you try disabling all plugins apart from GP Premium and remove any custom functions to see if one of them is causing a conflict?

    #1168145
    James

    My acceptance site seems to work fine, and my production doesn’t. Fun.

    #1168575
    David
    Staff
    Customer Support

    Any errors showing up in the Developers Console Or anything amiss in the site healthcheck?

Viewing 4 posts - 1 through 4 (of 4 total)
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