Archived topic
"There has been a critical error on your website"
6 replies · Started by modernwebgroupllc on May 18, 2020
I receive this error "There has been a critical error on your website" every time I try to customize anything on GeneratePress.
I found another thread where PHP memory was the issue. My host upped it to 512 and it didn't work.
It's not a plugin conflict (tested it without any plugins activated). Any ideas?
Hi there,
go to Dashboard > Tools > Site Health
Check if there are any issues being displayed.
If there isn't go to to Info tab > Server and check the PHP Version. That should be a 7.x version.
The PHP version is 7.0.something so I will get them to update that and then retry. Thanks!
Let us know how you get on.
Upgraded to 7.2 and still getting the same error. 7.3/7.4 didn't work either
Fixed! Had to increase PHP memory to 1024
Glad to hear its working.
