my theme upload is getting stuck on importing content.
I’ve reviewed previous posts and attempted all of the solutions I found.
I also contacted my hosting provider and we tried to troubleshoot.
She updated my server setup with the parameters mentioned in previous posts and that didn’t work. As per some previous posts, I tried with only the three main plugins activated. Also tried without. Tried with all regular plugins. Nothing made a difference. As per a previous post we checked for php-xml, but it was fine.
Then we tried different themes, and they uploaded fine (Shop theme).
Eventually, the hosting provider support said that it’s coming from the server-side of the theme and to contact you guys.
The theme in question is “Aroma”
Please advise on the next steps.
Here are the server details.
Server architecture Linux 4.19.150-76.ELK.el7.x86_64 x86_64
Web server Apache
PHP version 7.4.26 (Supports 64bit values)
PHP SAPI cgi-fcgi
PHP max input variables 1000
PHP time limit 6000
PHP memory limit 5048M
Max input time 6000
Upload max filesize 5048M
PHP post max size 5048M
cURL version 7.80.0 OpenSSL/1.1.1l
Is SUHOSIN installed? No
Is the Imagick library available? Yes
Are pretty permalinks supported? Yes
.htaccess rules Custom rules have been added to your .htaccess file.