[Resolved] Theme Install Fails

Home Forums Support [Resolved] Theme Install Fails

Home Forums Support Theme Install Fails

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #162422
    Tom

    Hi, I just purchased the premium theme, and downloaded gp-premium.zip. I tried to install it, but got this error:

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    Please advise. Do I need to uninstall the other version first?

    #162423
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Thanks for your purchase!

    This should help: https://generatepress.com/knowledgebase/missing-style-css-stylesheet/

    Let me know πŸ™‚

    #162425
    Tom

    Well, I feel stupid! πŸ™‚ Thanks!

    #162427
    Tom
    Lead Developer
    Lead Developer

    It happens! Glad I could help πŸ™‚

    #229268
    Wolfram

    @Tom: I had the same issue. In fact the error message is stupid or at least misleading. If it instead would simply say: “Please install gp-premium as plugin not as theme” you at GeneratePress would avoid a lot of complaints and frustration.

    #229294
    Tom
    Lead Developer
    Lead Developer

    I agree, unfortunately I don’t have any control over the error messages WordPress displays.

    The instructions to install GP Premium are throughout the site though – I wonder if it would help if I added another notice on the payment complete page.

Viewing 6 posts - 1 through 6 (of 6 total)
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