Archived topic
theme conflict with gravity form
8 replies · Started by jasond on May 8, 2020
Hello
In Gravity Form there's a feature which "Display option to use the values submitted in different field"
When visitors untick "Same as Billing" checkbox they can enter different Shipping Address form fields. But it doesn't work with generatepress, provided 2 links with default wp theme & generatepress activated.
Hope you can help! Thanks so much
Hi there,
The GP link doesn't have a form from what I can see:
https://www.screencast.com/t/2Dhm3JFfG2KM
Can you confirm?
Hi Leo
Sorry, i just submitted the links again
Can you try the form without using Sections?
Hi, it still doesn't work
I really don't see how GP can cause this issue as everything is all from the plugin.
Can you disable your other plugins to see if there is a conflict somewhere?
If not can you check with Gravity Form's support to see if they have any ideas?
But when I switched to the default theme, it is working
Thank you I figured out! it's a custom code in function
Glad you've figured out.
Things like this are very rarely a theme issue.