[Support request] The theme directory “generatepress” does not exist.

[Helen]

Hello,

I am currently in the process of migrating a site over from WP-engine to a live website on a separate WordPress.

After using the all-in-one migration tool and uploading the file to the new site when I clicked to preview the new website I was greeting with this error message.

The theme directory “generatepress” does not exist.

I’m unsure exactly what this means or how to resolve this issue.

The license is activated back on local where I first designed the website, I then moved it to WP-engine for live previewing before finally uploading it to the new website.

There was no display of my website just this error message.

I have since updated the key from the site it is migrating from and updated generate press and am now currently in the process of re-uploading to the new site.

Any help on this matter would be much appreciated

Thankyou

[David]

Hi there,

so that sounds like something went wrong when the Theme directory got exported.
If you can go into your server via FTP and delete the generatepress folder in wp-content/themes, then re-install the theme.

The Theme settings are saved in your database so doing this should not effect those.

[Author]

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