[Support request] The screen that you write and check directly in WordPress is different from the

Home Forums Support [Support request] The screen that you write and check directly in WordPress is different from the

Home Forums Support The screen that you write and check directly in WordPress is different from the

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  • #2358337
    BANGJONGHO

    1.https://ifh.cc/v-o75GjC
    i have a problem
    If you write on the web and set it on mobile and look at the screen, there is a blank space on the side.
    The problem is that, unlike what you see on the web, when you access the site from a smartphone, the text fills the screen with no space.

    2.https://ifh.cc/v-tqgqo1
    I need help The screen is different from the web screen I wrote on my PC and the screen I saw on my smartphone, so it’s a problem now

    The screen that you write and check directly in WordPress is different from the screen you see directly on the mobile screen

    I wrote down the site address. Please access the site with your smartphone. You can see that there are no side blanks on the mobile screen.

    #2358660
    Fernando
    Customer Support

    Hi Bangjong,

    Would you be able to provide temporary admin credentials so we can view your site’s backend?

    Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Let us know as well the specific steps on how to replicate the issue.

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