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[Support request] The reCaptcha code does not load after the last update

Home Forums Support [Support request] The reCaptcha code does not load after the last update

Home Forums Support The reCaptcha code does not load after the last update

  • This topic has 3 replies, 2 voices, and was last updated 3 years ago by David.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #570370
    Miguel

    Good Morning.

    I have version 2.1.1 of GP premium and I realized that after installing it, the reCaptcha code does not work in the mail forms.
    My page is formatted with ELEMENTOR and the reCaptcha code is added within the contact forms of that layout designer.
    It appears in the layout, but then facing the public the page does not load. For this reason it gives an error in the sending of forms because it detects that there is a mandatory field that is not filled, but that field is not really displayed.

    I need you to help me with this topic, please.

    Thank you very much.

    GeneratePress 2.1.1
    #570452
    David
    Staff
    Customer Support

    Hi Miguel – looking at the Elementor community forum this looks to be an elementor issue. One user has raised the issue with them and they look to release a fix within the next week.

    #570456
    Miguel

    Yes?? I thought it was for Generate Press, since I deactivated Generate Premium and it worked reCaptcha.
    But if it is how you say I will be attentive to the possible solution of Elementor.

    Could you pass the link to the forum that you indicate?

    Thank you very much and very kind.

    #570506
    David
    Staff
    Customer Support

    Hi Miguel it’s on the Elementor Facebook community (where most of their support is provided):

    https://www.facebook.com/groups/Elementors/permalink/1493998697392578/

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