[Resolved] The product Images in the single page product in woocommerce don't appear

Home Forums Support The product Images in the single page product in woocommerce don't appear

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #497421
    Hilda

    I am working with woocommerce and the individual product page does not show the images of the product, instead of the imagen a blank box appears but, if you click it, the image appears.

    I’m using GP Premium 1.5.5

    #497490
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    You have a javascript error on the page caused by this script:

    <script src="//interact.adn.seccionamarilla.com/js/interact/interact.js"></script><script>jQuery(function() {var opts = {url: "http://interact.adn.seccionamarilla.com", businessId: "HVZokoXDOQ0kn3hExUCl/A=="};CCMgr.engageStart(opts);});</script>

    Is this something you’ve added in GP Hooks? If not, try deactivating your plugins one by one to see if one of them is causing it.

    #497779
    Hilda

    Hi Tom,

    I have noticed something, I do not know if it has anything to do, i’ve done other system new in order to check this problem and the new one work fine but they have different personalised woocommerce seccion Look

    This one don't work

    This one works fine

    if you notice, in the first one the woocommerce seccion is in the main menu personalized and the second one is under the layout seccion and both have different opctions

    #497865
    Tom
    Lead Developer
    Lead Developer

    The first one is from WooCommerce in their latest update. Does the panel not open?

    Did you figure out the javascript error I mentioned before? It will cause lots of issues for you if it’s not fixed.

    #499621
    Hilda

    Hi Tom,

    Finally, it worked … I remove the function that you mentioned, deactivate the template, reactivate it again , updated it and it worked. Thank you so much

    I’m so happy

    #499666
    Tom
    Lead Developer
    Lead Developer

    Awesome! Glad I could help 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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