[Support request] The layout is broken.

Home Forums Support [Support request] The layout is broken.

Home Forums Support The layout is broken.

  • This topic has 9 replies, 2 voices, and was last updated 2 weeks ago by Fernando.
Viewing 10 posts - 1 through 10 (of 10 total)
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  • #2301544
    SUNBIN

    The layout is broken.

    Hi.
    I made a site using the ‘Driver’ theme in the site library.

    However, some pages come out normally when editing pages, but the layout is broken when you access the site.

    I’m a beginner at WordPress. I don’t know exactly how to solve it. Is there a way?

    Below is a reference picture.
    On the Edit Page menu:

    View post on imgur.com


    Screen when accessing the site:

    View post on imgur.com

    #2301551
    Fernando
    Customer Support

    Hi Sunbin,

    To have a better understanding of the issue, may you kindly provide the link to the site in question?

    You may use the private information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Hope to hear from you soon.

    #2301559
    SUNBIN

    thx i added my site

    #2301566
    Fernando
    Customer Support

    Thank you!

    In your pages, can you check if you’ve set the content container to full width? If yes, try setting it back to default as such: https://share.getcloudapp.com/Z4uARjG8

    Check if you have a layout element that defines the container width set on your pages as well. Hover on Elements in the admin bar, and check if there’s a Layout Element active: https://share.getcloudapp.com/BluGdlJD

    #2301600
    SUNBIN

    Can you check if the content container is set to full width on your page? If yes, set it back to the default value as follows: https://share.getcloudapp.com/Z4uARjG8

    >The width setting of each block on the page with the error is full width, so when I checked the page setting, it is default.

    Make sure that the page also has layout elements that define the container width. Mouse over the elements in the management bar and verify that the layout elements are active. It’s https://share.getcloudapp.com/BluGdlJD

    >I checked it as I said, and it seems to be working properly.

    >I deleted the exclusion setting on the Before Footer element just in case, but it got really weird.

    #2301606
    Fernando
    Customer Support

    What setting do you have for your Layout Element? Is it set to default as such: https://share.getcloudapp.com/DOudZ6ev

    #2301614
    SUNBIN

    There are no layout-type elements.
    If you choose add new like you, it is applied as the default value.

    View post on imgur.com

    #2301628
    Fernando
    Customer Support

    I see.

    Going back to the pages, it seems that they’re still set full-width. For instance, the how to page. Can you set it to default, and then clear all caching mechanisms you have?

    #2301653
    SUNBIN

    I’m doing this and that, as you said.

    The layout of the page with the error itself is applied by default.

    But should I set the block to full width or containing width?

    Oh, and using the wp-optimize plug-in,
    I’ve been trying to erase cache. Then, when there is an error on the home page, other pages are normal, and if the other page is normal, the home page is error.

    What’s the problem?

    #2302593
    Fernando
    Customer Support

    It’s not full screen anymore from my end. How does it look like from yours now? Can you try viewing it from a different browser or device?

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