[Support request] "The Content Area Was Not Found in Your Page" Problem

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Home Forums Support "The Content Area Was Not Found in Your Page" Problem

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #284647
    salva

    Hi
    When I create a new page in Elementor I get “The Content Area Was Not Found in Your Page”
    I had checked the “help” link (http://docs.elementor.com/article/56-content-area-not-found) and also spoke with Elementor Support.

    The help link is not very helpful for a neophyte and when I ask to the Elementor Support where I can place the “Manual solution”
    ————–
    Manual solution
    Add the_content function into the page template’s code.
    This is the line you need to add: <?php the_content(); ?>
    ———————-

    This is their answer:
    “You should create first a child theme to do it and you should paste the code there.
    You will have to paste the code in one of the files of the theme, plugin or custom-made page template that leads to the problem.
    PHP editing has to be done by developers to avoid issues.
    We recommend consulting the developers of the plugin or theme or switching to a theme that includes the content function/ avoid using plugins that do not include this option.”

    I will really appreciate some help, thanks!

    GP Premium 1.2.94
    #284657
    Leo
    Staff
    Customer Support

    Hi Salva,

    Elementor only works on static pages or posts – it won’t work on the blog pages, archives, categories etc..

    Hope this helps!

    #284664
    salva

    Hi Leo,
    No, no really…

    #284695
    Tom
    Lead Developer
    Lead Developer

    This is actually a really common issue with Elementor that people run into all the time.

    Leo is right, Elementor can’t be used on index pages like your posts page (blog), archives etc..

    If you create a new static page, you’ll see that it works as it should.

    #285160
    salva

    Hi Tom, Leo,
    Thanks for your acknowledgement and patience and I understand you are not the Elementor support page 🙂

    Just a few things. What did you mean by “static page” and “archive”?
    I make few test.
    If I Add New Page and directly click Edit with Elementor I get the error.
    If I do the same but before I add a Gallery I can Edit with Elementor. No error
    Also, the Blog page is fine. No error.

    I think I will start fresh and reinstall everything.
    Where do I make that? delete and reinstall, in the Hosting?
    Can you please point me to a good “child theme” documentation?

    Thank you guys

    #285362
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    When you create a fresh page in “Pages > Add New” and try to open Elementor, it gives you the no the_content() function error? That sounds like a bug.

    Not sure if re-installing will fix anything. Maybe just try re-installing Elementor.

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