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[Resolved] Text formatting is inconsistent across devices

Home Forums Support [Resolved] Text formatting is inconsistent across devices

Home Forums Support Text formatting is inconsistent across devices

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #2313550
    Marketing

    This is the page I’m diagnosing:

    https://test.shoot2sell.net/mls-pricing-services/

    Why on Earth do the Headlines keep changing text and background color? On desktop, they are all correct — the colors that I made them using the block editor. On mobile, they are the wrong color, font, and even size and alignment. What is going on here?

    #2313665
    Ying
    Staff
    Customer Support

    Hey there,

    I checked the page on desktop and mobile, every headline is using the same color across devices.

    Let me know which specific headline you are referring to, I will give it another check.

    #2313749
    Marketing

    Hi Ying,

    I’m talking about the “Video & Aerial” and “Twilight & Enhancements” headlines in particular. On my phone they appear with no color background, and as different text colors.

    #2313794
    Ying
    Staff
    Customer Support

    Both headlines have no background color on my end, neither desktop nor mobile.
    https://www.screencast.com/t/BR74RsX8BnLz
    https://www.screencast.com/t/VUpEUFmrzg

    So does the background color only show when you logged in as admin?

    If so, it sounds like a cache issue, can you make sure all cache is cleared including server cache and browser cache?

    Or disable all cache plugins and cache features in your server settings to test.

    #2313808
    Marketing

    Ying,

    Yes, it only displays properly (the way I have set the text) when I am logged in as admin. I tried resetting the cache already, but I have just tried again, and cleared my client side cache as well, and it still appears incorrectly — as you have shown in the screenshot.

    #2313812
    Marketing

    Actually, I’m realizing now that I see an entirely different version of the page when I’m logged in as admin — multiple stlying elements are totally broken when viewing from a non-cached browser or on mobile. What is going on?

    #2313814
    Ying
    Staff
    Customer Support

    I would recommend disabling all your cache plugins for now to test.

    #2313819
    Marketing

    Okay,

    I only have one — WPRocket. I disabled it and that seems to have solved the issue, but I need some kind of cache plugin for site speed reason — is there on that is recommended to work with GeneratePress without breaking layouts, or should I just wait to activate it until I am done with all layouts, or do you have any other recommendation?

    Thanks.

    #2313831
    Ying
    Staff
    Customer Support

    or should I just wait to activate it until I am done with all layouts

    That sounds good, when the site is under development, it’s better not to enable the cache plugin.

    If you’d like to try it, here are the recommended settings for Autoptimize (another caching plugin):
    https://docs.generatepress.com/article/configuring-autoptimize/

    #2313855
    Marketing

    Ying,

    Thank you very much. ๐Ÿ™‚

    #2313856
    Ying
    Staff
    Customer Support

    You are welcome ๐Ÿ™‚

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