Archived topic
Support-Tickets for GenerateBlocks?
1 reply · Started by Sascha on December 2, 2021
Hi
I have just realized, that you don't provide a support-ticket-system for GB-related queries, similar to the one in use here.
I have also realized, that in GB-Community, not every new thread will be replied to by your support-staff, correct?
I wish you would provide a more streamlined and recognizable support-system for GB as well, as it confuses me a lot. I do't like email suport, prefer tickets instead because it's much easier to discuss single topics.
Do you discuss this issue already? Are others concerned about this too?
Thank you in advance and kind regards,
Sascha
Hi there,
official support for GenerateBlocks free is on wordpress:
https://wordpress.org/support/plugin/generateblocks/
Support for GB Pro is via an email system found here:
https://generateblocks.com/support/
The GB Community forum is exactly that ie a forum for our community to share ideas and help each other. The official support team try to answer where we can and where we feel it appropriate.
