[Resolved] subcategories on mobile menu

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  • This topic has 11 replies, 3 voices, and was last updated 1 week ago by Leo.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #1441726
    Escobar

    The mobile menu has several subcategories, the arrows appear next to them to open them but they cannot be opened by clicking on them. In the customizer from the desktop computer it does work when I click with the mouse, but if I access with the mobile, the subcategories are not shown when I press.

    Thanks in advance.

    The site is: Vestuario laboral

    #1441841
    Leo
    Staff
    Customer Support

    Hi there,

    Can you disable your caching plugin so I can take a closer look at the code?

    Thanks!

    #1442028
    Escobar

    Cache cleared and plugin disabled. Thanks.

    #1442215
    David
    Staff
    Customer Support

    Hi there,

    the mobile sub menus are now working for me.
    Can you try opening the site in a Private/Incognito browser and see if it works for you.

    #1442252
    Escobar

    Indeed, it seems that it is when the cache plugin is active when it does not work. What can I do?

    #1442265
    David
    Staff
    Customer Support

    Which cache plugin are you using?

    #1442282
    Escobar

    Wp Rocket.

    #1442474
    Leo
    Staff
    Customer Support

    Can you toggle on/off some of the options in WP Rocket and try to determine which option is causing the issue?

    #1443859
    Escobar

    Gotcha!

    I found it.

    Making a lot of possible combinations and activating and deactivating over and over again options of the cache plugin – wp rocket- I have had to exclude this javascript file

    /wp-content/themes/generatepress/js/menu.min.js

    In this case, I don’t know if it is an error in the cache plugin or if the code could be modified so that it would not be necessary to exclude it.

    In any case, it now works, although the loading speed has been reduced in the mobile version in google pagespeed.

    Thanks.

    #1444369
    Leo
    Staff
    Customer Support

    In this case, I don’t know if it is an error in the cache plugin or if the code could be modified so that it would not be necessary to exclude it.

    It’s neither actually.

    Sometimes some scripts like this just need to be excluded.

    Glad it’s working now πŸ™‚

    #1445220
    Escobar

    Thanks a lot

    #1445897
    Leo
    Staff
    Customer Support
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