Home › Forums › Support › Stuck on updating This topic has 9 replies, 2 voices, and was last updated 3 years, 9 months ago by Leo. Viewing 10 posts - 1 through 10 (of 10 total) Author Posts July 13, 2020 at 8:52 am #1362175 Mike Hi, When I am in Edit mode from the selected page and try to Update I get stuck on “updating” and no change is made. Also, when I am in View mode, I do not see the options to edit, customise etc. Thanks, Mike July 13, 2020 at 9:00 am #1362181 LeoStaff Customer Support Hi there, Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first? Let me know π July 13, 2020 at 9:50 am #1362241 Mike OK, tried deactivating all the other plugins including GenerateKlocks and no difference? Also, in edit mode i do not see the images in Main Blog Page or the one blog Post I started on. Is there any other way of saving as I am nearly finished? July 13, 2020 at 9:59 am #1362250 LeoStaff Customer Support Sounds like you are having some sort of WordPress issue as the theme doesn’t actually control the editor. Can you activate a twenty series WP theme temporarily to test if the same issue exists there? July 13, 2020 at 10:34 am #1362282 Mike Hi, check out abccomputersolutions.co.uk/2020/ which was an old test of GP. I changed it to the Service site, and I was able to edit images and text – see Home page and Blog post. So obviously something within the abccomputersolutions.co.uk/wp/ is corrupted. Is there a quick way of exporting everything from abc,,,,/wp/ to a fresh installation of WordPress? This is probably the quickest resolution. July 13, 2020 at 10:46 am #1362299 LeoStaff Customer Support Maybe a plugin like this would help? https://en-ca.wordpress.org/plugins/duplicator/ I would still recommend checking with your hosting support first to see if they can identify the issue. July 13, 2020 at 11:03 am #1362315 Mike Thanks for the link to Duplicator, that looks perfect. Not sure if it’s a WP or GP issue, it doesn’t really matter. If I am the only person that has ever had this problem, I wouldn’t worry about it. I will close this once everything is moved over. July 13, 2020 at 8:32 pm #1362612 LeoStaff Customer Support Sounds good π July 14, 2020 at 4:55 am #1362974 Mike All sorted, Marty’s and Sven’s videos were ok on duplicator, but Marty’s short on detail on setting up MySQL database and Sven’s database method kept failing. Using https://www.youtube.com/watch?v=3YDQ3Ey_2wY worked immediately. Anyway, everything moved to abc……/wp3/ now. July 14, 2020 at 9:04 am #1363337 LeoStaff Customer Support Sounds good π Author Posts Viewing 10 posts - 1 through 10 (of 10 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In