[Resolved] struggling to get refund…

[conradish]

Hi There, I’ve emailed with your form a couple of times but have had no luck trying to get a refund for the plugins. Is there something special I have to do?

[Tom]

Hi there,

Sorry you’re having trouble getting through.

Can you email me directly at support@generatepress.com with your purchase details?

Thanks! 🙂

[Aaron]

hi i recently purchased generate press premium and it is not compatible with Elementor I find this very surprising because your affiliate marketer WPSculptor has 2 tutorials on YouTube using GeneratePress theme dont you think that your premium plugin should be compatible with Elementor any please just tell me how I can get a refund I bought the plugin using this email address doug@saltlakeroofing.com

[Tom]

Hi there,

GP is 100% compatible with Elementor – hundreds, maybe even thousands of people are using the two together.

However, I can absolutely provide a refund – please use the Account Issue form on this page: https://generatepress.com/contact/

Thanks!

[Author]

Posts