[Resolved] strange item

Home Forums Support [Resolved] strange item

Home Forums Support strange item

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #2232656
    carles

    Hola, me gustaria poder enviar una captura de pantalla, pero no veo la opción. Hay un elemento que no sé que hace ahí y no se como quitarlo. Es un enlace a la página de inicio. Aparece en TODAS las páginas, NO en los posts, y ya no sé donde mirar para eliminarlo. Por favor, me podríais echar una mano? gracias.

    Hello, I would like to be able to send a screenshot, but I don’t see the option. There is an element that I don’t know what it does there and I don’t know how to remove it. It is a link to the home page. It appears on ALL pages, NOT posts, and I no longer know where to look to remove it. Please, could you give me a hand? Thank you.

    #2232677
    Ying
    Staff
    Customer Support

    Hi Carles,

    You can upload a screenshot to the media library of your site then send us the image link.

    Or you can upload the screenshot to a website like this: https://postimages.org/, then send us the link.

    But besides screenshot to point out the element, we will need to see your site as well. You can share your site link using the private info field.

    #2232742
    carles

    Ok, hecho! la imagen esta en https://avecesveoviajes.com/wp-content/uploads/2022/05/Captura.png
    Como verás remarcado ahí hay un enlace que no sé que hace ahí y no sé como quitarlo. Aparece en TODAS las páginas.
    Puedes verlo en vivo y en directo en la página “acerca de”: https://avecesveoviajes.com/acerca-de
    Gracias.

    Ok, done! the image is in https://avecesveoviajes.com/wp-content/uploads/2022/05/Captura.png
    As you will see highlighted there is a link that I don’t know what it does there and I don’t know how to remove it. Appears on ALL pages.
    You can watch it live on the “about” page: https://avecesveoviajes.com/acerca-de
    Thank you.

    #2232812
    Fernando
    Customer Support

    Hi Carles,

    Thank you for adding a screenshot!

    That link appears to be coming from a plugin called Rank Math. You can try deactivating this plugin to test if so. If it is, a setting probably related to breadcrumbs is adding this link. It would be best to reach out to Rank Math for assistance regards to this.

    Hope this clarifies!

    #2232989
    carles

    Ok Fernando! Eran las migas de pan Rank Math, como me has indicado! Casi me vuelvo loco buscando la solución. Solucionado, muchas gracias a todos/as. Saludos!

    Ok Fernando! They were the Rank Math breadcrumbs, as you have indicated! I almost went crazy looking for the solution. Solved, thank you very much everyone. Greetings!

    #2233025
    Fernando
    Customer Support

    Glad to be of assistance Carles! You’re welcome!

Viewing 6 posts - 1 through 6 (of 6 total)
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