[Support request] Strange bottom padding in the menu

[Elia]

Hi there,

When you load the website for the first time (or clear the browser cache) we see the strange bottom padding in the menu.

Our normal height of the menu is about 60px but in the first second of loading it’s about 150px

It happens both on the desktop and mobile.

Please help fixing it

[Leo]

Hi there,

What happens if you clear and disable WP Rocket?

If that doesn’t help, can you try to disable all plugins except GP Premium?

Let me know 🙂

[Elia]

Thanks Leo! I can’t disable all plugins since it’s a live website.

I’ve disable the wp rocket and this doesn’t help

However, if we just remove the logo then we don’t have the same issue, so I think it’s theme related behaviour

[David]

Hi there,

its the Lazy Loader causing the problem, it inserts a fixed sized placeholder before loading the image. Most lazyloaders allow you to exclude some images by CSS class or filename which is the easiest fix for that.

[Elia]

Hi David, it works! Thanks again for the top level support!

[David]

glad to be of help

[Author]

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