[Resolved] Still getting blurry images on WooCommerce single product page

Home Forums Support [Resolved] Still getting blurry images on WooCommerce single product page

Home Forums Support Still getting blurry images on WooCommerce single product page

  • This topic has 3 replies, 2 voices, and was last updated 4 years ago by Leo.
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  • #1234596
    Daniel

    I’ve attempted to follow the WooCommerce recommendations here and here with no success. The single product image in WooCommerce is blurry and the image that is magnified is fine. Somehow I’m not accessing the right image/thumbnail. My settings in Customizer > WooCommerce > Product Images are 600px, 300px, Uncropped

    #1234705
    Leo
    Staff
    Customer Support

    Hi there,

    I would recommend disabling plugins all plugins to eliminate any conflicts first.

    If not any chance you can check with their support first and see if they’ve seen similar issues?

    I don’t think it’s related to GP as it’s working in our sites:
    https://gpsites.co/seller/product/happy-ninja/
    https://gpsites.co/prime/product/hoodie-with-logo/

    #1235406
    Daniel

    Thanks Leo,

    After turning off all plugins I discovered a snippet of php (Code Snippets) that I had inserted which defined single product images at the wrong size. I had placed it there before discovering the WooCommerce controls in the customizer. Once I deactivated the snippet, things cleared up.

    Thank you!

    #1235411
    Leo
    Staff
    Customer Support

    No problem 🙂

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