[Support request] sorry you are not allowed to access this page – error in woocommerce theme

[Jayaprakash]

Hello..

i am getting the error below while i am using the prime themse for one of the websites..pls help..also the mysql db seems to be of higher size..what are my options..

here is the error message..

https://comms.digitalpeak.in/jkuWDpz9

[Jayaprakash]

also when i use the login credentials, it logs in as a customer and not as wordpresss admin..

[Ying]

Hi there,

If you are not logged in as the admin, you would not have permission to edit the site.

I would suggest contacting your host and getting the correct login info as admin.

Let us know if the error still occurs when you logged in as the admin.

[Author]

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