[Support request] sorry you are not allowed to access this page – error in woocommerce theme

Home Forums Support [Support request] sorry you are not allowed to access this page – error in woocommerce theme

Home Forums Support sorry you are not allowed to access this page – error in woocommerce theme

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #2346006
    Jayaprakash

    Hello..

    i am getting the error below while i am using the prime themse for one of the websites..pls help..also the mysql db seems to be of higher size..what are my options..

    here is the error message..

    https://comms.digitalpeak.in/jkuWDpz9

    #2346007
    Jayaprakash

    also when i use the login credentials, it logs in as a customer and not as wordpresss admin..

    #2346044
    Ying
    Staff
    Customer Support

    Hi there,

    If you are not logged in as the admin, you would not have permission to edit the site.

    I would suggest contacting your host and getting the correct login info as admin.

    Let us know if the error still occurs when you logged in as the admin.

Viewing 3 posts - 1 through 3 (of 3 total)
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