[Support request] Some widgets in the Right Side Bar and Footer is not working properly

Home Forums Support [Support request] Some widgets in the Right Side Bar and Footer is not working properly

Home Forums Support Some widgets in the Right Side Bar and Footer is not working properly

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1292436
    Debasish

    My WordPress Website is not working properly. Some widgets in the Right Side Bar and Footer is not properly loading. Can you help me out?

    #1292509
    Leo
    Staff
    Customer Support

    Hi there,

    GP cannot stop a widget from loading correctly.

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #1292651
    Debasish

    I tried already.

    It’s still the same.

    #1292862
    David
    Staff
    Customer Support

    Hi there,

    can you disable the Lazy loader option in Jetpack

    #1301183
    Debasish

    yeah.. i did it.. still same issue there!

    #1301315
    Leo
    Staff
    Customer Support

    Are all plugins disabled currently?

    I’m not sure why it isn’t working unfortunately.

    Are you referring to the JetPack widget? If so can you check with their support?

    #1306572
    Debasish

    I using default theme currently. I am still contacting with Jetpack support. I also tried by deactivating all plugins except Jetpack, as per their opinion. There was no change. Still the same issue there!

    #1306574
    Debasish

    The Page I need support with: digitalgoutam.com

    #1306916
    Leo
    Staff
    Customer Support

    So the issue still exists with a default theme?

    If so their support would need to take a look and resolve it.

    #1325384
    Debasish

    Jetpack WordPress Support, Jetpack Mail Support could not help me out to solve the problem. Please help!

    #1325523
    Leo
    Staff
    Customer Support

    Sorry but there is nothing we can do to fix widget from another plugin.

    Why can’t they help you out?

    Did you test if the issue exist in a twenty series WP theme?

Viewing 11 posts - 1 through 11 (of 11 total)
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