[Support request] Social icons in author box

Home Forums Support [Support request] Social icons in author box

Home Forums Support Social icons in author box

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #2379524
    Duncan

    Hey,

    I’m following your video about how to create an author box with block element. Everything is ok, until it comes to adding the social buttons and it’s resulting in them not showing on my site.

    There are two things that are different from the video.

    1. When I click the dynamic data button and the choose a Dynamic link type, I don’t get an option for User meta. Instead it says author meta.
    2. The option to choose a source doesn’t exist. I only have the options “Dynamic text type” “Dynamic link type” and “Meta field name”. Please see the attached image.

    https://imgur.com/BZCBo6y

    Thanks

    #2379531
    Fernando
    Customer Support

    Hi Duncan,

    Choosing Author meta as the Link Type would be the correct route.

    As for the field name, you’ll need to place the field name depending on what’s it’s set by the plugin or code you’re using?

    How are you specifically adding the Social Media data?

    #2379613
    Duncan

    Hey thanks, for the quick reply.

    I copied and pasted the field name from the relevant field in the Author profile. In the above example, the field name was “Twitter username (without @)” as written in the “Meta field name” box.

    I have Yoast installed on my site if that helps.

    #2379625
    Fernando
    Customer Support

    That’s the label I believe. Try just twitter as the field name.

    #2380611
    Duncan

    Hey this worked, but then I duplicated the blocked to add LinkedIn and Instagram icons and now none of them show.

    #2380641
    Fernando
    Customer Support

    Can you provide a link where we can find this Author Box?

    You may use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    #2380649
    Duncan

    Sure! Here is a page with the author box at the bottom.

    #2380653
    Fernando
    Customer Support

    I’m not seeing any Social Icon button in the Author Box, where did you place them? Can you take a screenshot of the structure on the backend?

    Uploading Screenshots: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

    #2380699
    Duncan

    Yea that’s exactly the problem.

    Here is the screenshot of the backend

    Thanks again for your help 🙏

    #2380703
    Fernando
    Customer Support

    Can you try adding just a static GB Button to test if it will appear?

    #2380714
    Duncan

    Hey,

    Yea that worked. So I also tested adding the dynamic content to the new button and that worked too.

    So problem solved I guess.

    Thanks again!

    #2380801
    Fernando
    Customer Support

    You’re welcome Duncan!

Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.