Home › Forums › Support › Smart Slider 3 Pro This topic has 2 replies, 2 voices, and was last updated 3 years, 6 months ago by David. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts October 1, 2020 at 12:47 am #1466598 Charles Hello, I tried to install Smart Slider 3 Pro (24-hour trial version) and got this error message. “The uploaded file exceeds the upload_max_filesize directive in php.ini” Is this error message generated by WordPress, Plesk on my server, or GeneratePress? Any thoughts welcome. Many thanks Charles Willcock October 1, 2020 at 2:05 am #1466711 Charles It is my server which needs the parameters changing. October 1, 2020 at 4:13 am #1466897 DavidStaff Customer Support Hi there, thats correct its at the server level – you’re host should be able to assist – its generally a HTTAccess rule or set in the PHP.ini – but your Plesk server may have some other method of increasing that. Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In