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[Support request] Slight error after importing Uno template

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Home Forums Support Slight error after importing Uno template

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #2398247
    David

    I imported the Uno site layout into a new wordpress installation. The mobile phone did
    not import correctly. The phone image is very large vertically and solid black. I can send
    a screenshot if you like.

    Gp theme version: 3.2.1
    Gp Premium version: 2.2.0
    Elementor version: 3.8.0

    Thanks,
    David Barham

    #2398257
    David
    Staff
    Customer Support

    Hi there,

    can you share a link to your site, so i can see the issue ?

    #2398285
    David
    #2399596
    David
    Staff
    Customer Support

    Hmmm… so Elementor has done some HTML optimization, which removes several of the legacy wrappers in their code.

    On a performance side that is good.
    But for Uno, it is not good, as many of those wrappers were required to make that specific effect ( its custom CSS ). And unfortunately i do not have a working solution to resolve that, which means we will take Uno down from the site library.

    #2399797
    David

    Thanks for the quick response. Bummer, it’s a pretty cool effect.
    One other thing, when I go through the remove existing site import
    process, it hangs at ‘restoring content’. when I check pages, the
    page is gone. Going back to the site library install it still detects
    something and goes though the removal, but completes almost instantly.
    just an fyi.

    #2399871
    David
    Staff
    Customer Support

    We’ll take a look at that removal issue.
    And ill see if i can replicate that effect using Blocks 🙂

    Sorry i couldn’t be of much more help

Viewing 6 posts - 1 through 6 (of 6 total)
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