[Support request] Skip to content menu open

[Atefan]

Hi, I can’t see, where the problem is coming from.
I removed all cache and still it shows Skip to content and the menu is fully open.
Do you have an idea, what causes this problem?
And it is only at the index, when you check other pages they work well.
Regards

[David]

Hi there,

can you disable the Autoptimize plugin, then clear any caches. Let me know.

[Atefan]

Dear David, it is deactivated.
But I have activated and cleared it again and now it’s deactivated again.

Regards

[Fernando]

Hi Atefan,

It does seem to be a caching issue. For instance, try adding /?nocache at the end of your URL to check.

With that said, can you disable all caching/optimization plugins one by one and check if the issue goes away?

[Atefan]

Hi Fernando, I have cleared all, and all are deactivated, still he same.
Regards

[Atefan]

does Generatepress have a cache too?

[Fernando]

No, GeneratePress doesn’t.

Can you keep them disabled for a while? I’ll check how it looks from my end.

[Atefan]

Yes sure, Cloudflare is in Development Mode.
Thank you

[Fernando]

Autoptimize is still activated from my end.

Can you double-check your Cloudflare settings?

Reach out to your hosting provider and ask if there’s server caching on your server as well to be sure.

[Atefan]

Hi Fernando,
i had to ask the hosting company to clear x-server-cache and x-proxy-cache and it solved the problem.
Thanks to have a look at it!
good day

[Fernando]

You’re welcome, Atefan!

[Author]

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