Archived topic
Site stuttering / scrolling not smooth
7 replies · Started by Eric on May 21, 2017
Dear sir/madam,
When scrolling through my website (in progress) the page stutters. Ive turned off my scrolling progress bar and transparency of the menu but that didn't fix it. I work with elementor pro and that plugin could also be the cause, but since it is the menu bar stuttering I thought it could also have to do with the theme (but of course I am not sure). This is a link where you can see it, but sometimes it is much worse: https://www.dropbox.com/s/p3oda548k8raljt/Flickering%20website.mov?dl=0
Best regards,
Florian
== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: 5.6.32
PHP Version: 5.5.37
PHP Max Input Vars: 1000
PHP Max Post Size: 64M
GD Installed: Yes
Elementor Library: Connected
== WordPress Environment ==
Version: 4.7.5
Site URL: http://kundalini.com.tw
Home URL: http://kundalini.com.tw
WP Multisite: No
Max Upload Size: 64 MB
Memory limit: 40M
Permalink Structure: /%postname%/
Language: en-US
Timezone: 0
Debug Mode: Inactive
== Theme ==
Name: GeneratePress
Version: 1.3.46
Author: Tom Usborne
Child Theme: No
== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/603.1.30 (KHTML, like Gecko) Version/10.1 Safari/603.1.30
== Active Plugins ==
Booster for WooCommerce
Version: 2.8.1
Author: Algoritmika Ltd
Duplicate Post
Version: 3.2
Author: Enrico Battocchi
Elementor
Version: 1.4.7
Author: Elementor.com
Elementor Pro
Version: 1.4.4
Author: Elementor.com
GP Premium
Version: 1.3
Author: Tom Usborne
Header Footer Elementor
Version: 1.0.0
Author: Brainstorm Force, Nikhil Chavan
Insert Headers and Footers
Version: 1.4.2
Author: WPBeginner
Reading Progress Bar
Version: 1.2
Author: Jean-Baptiste Audras, project manager @ Whodunit
Regenerate Thumbnails
Version: 2.2.6
Author: Alex Mills (Viper007Bond)
Slider Revolution
Version: 5.4.1
Author: ThemePunch
Wish List for WooCommerce
Version: 1.2.6
Author: Algoritmika Ltd
WooCommerce
Version: 3.0.7
Author: Automattic
WooCommerce Menu Cart
Version: 2.6.0
Author: Jeremiah Prummer, Ewout Fernhout
WooCommerce Quantity Increment
Version: 1.1.0
Author: Automattic, WooThemes
== Must-Use Plugins ==
Plugin Organizer MU
Version: 8.1
Author: Jeff Sterup
== Debug ==
Errors:
TypeError: undefined is not an object (evaluating 'c.canvas')
at http://kundalini.com.tw/wp-includes/js/quicktags.min.js?ver=4.7.5 - 1:7713
2017-05-20 16:53 +00:00
x 16 times
TypeError: undefined is not an object (evaluating 'this.ui.form.html')
at http://kundalini.com.tw/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.4.5 - 6:11089
2017-05-01 13:48 +00:00
TypeError: undefined is not an object (evaluating 'this.ui.form.html')
at http://kundalini.com.tw/wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.4.2 - 6:10673
2017-04-06 07:56 +00:00
Any chance you can deactivate your other plugins one by one to see if the issue goes away? Anything that manipulates scrolling would be my first bet.
Hi Tom,
Thanks for the suggestion. When I deactivate GP pro while leaving everything else activated the problem disappears. Any idea what I would have to do to next?
Best regards,
Florian
That makes sense as the sticky nav is a part of GP Premium.
You'll want to deactivate your other plugins to see what's causing the sticky nav to glitch.
I deactivated all my plugins except for GP premium and the issue persists, if I deactivate GP premium and none of my other plugins there is no issue. I narrowed it down to the Menu plus part of GP. When I deactivate that everything works well. My menu works fine without the menu plus part but the only thing is then the logo doesn't appear in my menu, which I want to have of course...
The sticky menu is a part of Menu Plus.
Haven't had any other reports of this, so we need to find what's unique about your site.
Do you have a fresh install on your server which you can add a sticky menu to? This will allow us to see if the issue can be reproduced in more than one environment.
Hi Tom,
When I turned off the sticky nav in GP everything worked well, because I realised that for other reasons I made the navigation sticky with css in the past (which I forgot about) so now it was "double" sticky which caused the issue. So everything is settled now.
Thanks!
Florian
Aha, great to hear :)
