[Support request] site scrolls slowly up

[Key Largo]

my not published site “keramikgasse.de” (at the moment you are forwarded to a subdomain) has the problem, that it scrolls automatically slowly to the top. the “back to top” function is not activated at the moment.

is this a known problem in GP?

everything is updated to the latest versions.

greatings from germany
michael / key

[Leo]

Hi there,

Can’t seem to see the problem. Do you have to do anything special to trigger the issue?

Let me know.

[Key Largo]

thx for the fast answer!

i can not see what might be the caution for the problem. i changed meanwhile the mouse and the keyboard, but the problem is still there.

there is -one- more side, where i have the problem sometimes. it is the side of a german news magazine called “spiegel online”. all other sides i have visited do not have the problem.

it only happens with chrome, not with FF or edge. so i deactivated all chrome extensions, but that is also not the problem.

i also searched for a virus, cleaned the cache, but the problem is still there…

so i decided to ask here.

[Leo]

Hmm that’s strange. I’m using chrome to test and don’t see the problem still:
http://www.screencast.com/t/PlxSWSs4

[Key Largo]

i asked yesterday in a german WP-group on FB. there also no one has the problem. it seems, that only my pc has this complication.

[Key Largo]

i see now your video: you are on the subdomain “sl.keramikgasse”. the problem is on “keramikgasse” what is not published at the moment. you are forwarded to “sl.keramikgasse”.

[Tom]

Does it still happen when you deactivate all other plugins?

Any scripts added to the site (Smooth scroll etc..)?

[Author]

Posts