[Support request] Site not working after update

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Home Forums Support Site not working after update

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  • Author
    Posts
  • #1597424
    Sonja

    Hello,

    I have just updatet to GPP 1.12.3 and now, when i click on a navigation, then the whole site gets white and does not work.
    Please help, what could be the problem?

    PS: I also updated to WP 5.6

    #1597655
    Elvin
    Staff
    Customer Support

    Hi,

    PS: I also updated to WP 5.6

    I’ve checked your site’s page source and an overlay issue.

    <div id="swipebox-overlay" style="width: 1918px; height: 1764px;">

    This exact issue is occurring on your site:
    https://wordpress.org/support/topic/wordpress-5-6-issue/

    That said, can you try disabling all plugins except GP Premium and check if it still occurs?

    Perhaps you have Responsive Lightbox & Gallery or any other plugin that uses swipebox jquery library which causes this issue.

    Let us know.

    A wise man once said:
    "Have you cleared your cache?"

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