[Support request] Site Logo Not Showing

[Jabien]

Hey guys,

I can not for the life of me get my logo to show after switching to Generate Press. I have tried deactivating my caching plugin and cloudflare and still can’t get it to show up.

I am using the latest version of GP and Elementor.

Any help would be appreciated.

Thanks in advance!

[Jabien]

Also, I read through about 30 other posts and none of those solutions seemed to work or apply to my situation.

[David]

Hi there,

can you disable any cache plugins and any image optimization/lazy loader plugins you’re using so i can take a closer look.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Jabien]

Hi David,

I have cleared the cache and disabled the plugin and cdn.

Thanks!

[David]

Looks like you’re using gumlet ? So the image URL you added in Elementor is broken. Try replacing the image in your elementor template to see if that repairs it.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Jabien]

I totally forgot about Gumlet. Replacing the image did not work but if I exclude the image from Gumlet, it does work. That seems weird to me since all of the other images on the site work fine.

[David]

Another user had a similar experience with Gumlet – but its not Theme related, as none of that template is coming from the theme….. As a logo that is fairly static in size and cacheable it sort of makes sense to exclude if from Gumlet anyway 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Jabien]

Thanks David.

[Author]

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