Archived topic
Site Logo is Missing
5 replies · Started by Rebecca on September 30, 2021
Hello --
We have a perpetual problem, the site logo is missing on load in both regular and incognito mode on our site (linked in private info)
I've cleared cache, I've deactivated things, I can't figure this out. There are two things that are weird:
1) the logo shows up on scroll and on mobile just fine
2) when I inspect, the logo IS showing up in the code
Any ideas?
m, the site logo is missing on load in both regular and incognito mode on our site
It looks normal to me, the logo is there:
desktop: https://www.screencast.com/t/f9TA4YPj
mobile: https://www.screencast.com/t/9jCUQuJupi
Have you fixed it already? Let me know if I miss anything :)
No -- you didn't miss anything, and I'm glad someone is seeing it -- I'm still seeing the missing logo, despite clearing cache over and over:
Hi Rebecca,
The issue seems to be because of an unsecured protocol used by one of the images of your logo's srcset as shown here - https://share.getcloudapp.com/rRubrP2J
The logo should have https://instead of http://.
You may have to install Regenerate Thumbnail plugin to regenerate the image sizes of your site or delete the current logo and reupload it so all the images on the srcset gets https:// on their url path. :)
Thank you!
I ran the SSL insecure content plugin as well and replaced that second retina logo in there and it fixed it. Phew! Thanks for seeing that and helping!
No problem. Glad you got it sorted. :D
