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Hello,
I’ve tried to install several templates, but the demo templates aren’t imported as shown. I would like the demo to be imported in its entirety and the theme to look exactly like the demo. I did check both of the boxes, including importing the demo content. All my plugins and theme is up to date.
Customer Support
Hi Shania,
Have you tried this when importing?: https://docs.generatepress.com/article/debug-mode-enabled/
I will try this solution. Thanks.
You’re welcome Shania!
I checked my files, and it was set to false. When I import the Creative Digital Demo, the footer is only showing. I imported it correctly, because I can see the demo. It’s just not the entire demo. I’m not sure why the entire site isn’t showing.
Hi Shania,
Can you share a link to your site?
You may use the Private Information field for this: https://docs.generatepress.com/?s=private+information
It’s listed below.
While importing, if you right click and then inspect, do you see an error in the console log?
This will help us determine if there’s an issue as well.
Perhaps you also have a staging site you can share with us where we can do some tests?
I need some assistance please. I have been troubleshooting with no success.
Customer Support
Hi there,
can you provide a login to the site so we can see behind the coming soon page.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/It’s listed below. Thanks.
Which site are you trying to install ? As it looks like there has been more than one installed. Let me know
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/The “Digital Creative” Demo.
Any updates?
Can you try temporarily disabling non-GP plugins, and then remove the current imported site you have, and import a new one?
It would be good to take a backup of your site before doing so.
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