[Support request] Site Library is missing

[Yachina]

Hi,
the Site Library item is missing in my generatePress Premium settings.
Please Help

[Tom]

Hi there,

This can happen if:

1. Your PHP version is less than 5.4. If that’s the case, get it upgraded. That’s an insecure version that can leave your site vulnerable.

2. Your server can’t communicate with gpsites.co.

[Yachina]

Dear Tom

Thanks for your answer but I am sorry, I have checked the PhP version Which is actually PhP 7.0.
But still the sitlibrary tab or link will not show.
Please help.

I can give you the access if you want.

yachina

[Tom]

Have you checked with your hosting that your server can communicate with gpsites.co? We use wp_safe_remote_get() to grab the available Sites for the library. If that communication fails, the library won’t display.

[Yachina]

Hi,

The Site library tab is showing now. I thing the PhP upgrade of version solved the issue. It took some time but it is ok now. Thanks
Yachina

[Tom]

Awesome, glad it’s working! 🙂

[Author]

Posts