[Resolved] Site Library import not working

Home Forums Support [Resolved] Site Library import not working

Home Forums Support Site Library import not working

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #2061988
    John

    I am trying to load a site from the library. The module is activated and I can see the sample sites… but when I click on one, it usually will open another window so you can install it. That step is not happening; when you click the sample picture, nothing happens. Tried in 3 different browsers. Confirmed I’m using GP Pro latest and PHP is up to date. Thank you.

    #2062015
    John

    I forgot to check the box for email updates. 🙂

    #2062041
    Leo
    Staff
    Customer Support

    Hi there,

    Confirmed I’m using GP Pro latest and PHP is up to date.

    Looks like you are using GP Premium 2.0.3 and that’s not the latest version:
    https://www.screencast.com/t/n8nh7orN

    Can you try updating first?
    https://docs.generatepress.com/article/generatepress-and-gp-premium/

    #2062063
    John

    I’m so sorry. When I checked the plugins page earlier, I did not have the option for an update so I assumed it was at the latest version. Now when I logged back in, the update prompt was there. That took care of the problem, thanks again & I apologize for the inconvenience.

    #2062066
    Leo
    Staff
    Customer Support

    No problem 🙂

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