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[Resolved] Site Library Broken

Home Forums Support [Resolved] Site Library Broken

Home Forums Support Site Library Broken

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #2602864
    melonbird

    Until recently, clicking a site in Site Libraries took me to a page that showed what plugins were required and so on. Now it does nothing. I’ve tested this on a fresh WP install, on one of my newer sites, and also on a very old WP site of mine. I’ve tested in FF and Chrome. I think this has to be a bug since there’s no single thing that’s changed on all my sites.

    BTW, I thought paying users could email support, but apparently not? Your email form required me to check “this is not a technical support question” in order to use it, but this is a tech support question, so I was directed to come here.

    #2603295
    Leo
    Staff
    Customer Support

    Hi there,

    I think this has to be a bug since there’s no single thing that’s changed on all my sites.

    I don’t believe so. There haven’t been any changes to the site-library module in the recent release either and we haven’t received other similar reports.

    But let’s check 🙂

    Can you make sure you are using the latest version for the free theme and premium plugin?
    https://docs.generatepress.com/article/generatepress-and-gp-premium/

    If that’s confirmed, can you send the dashboard access for us to take a look?
    Please make sure all other plugins and custom functions are disabled.

    Let me know 🙂

    #2604035
    melonbird

    Hmm. I have everything set to auto-update, but the plugin was still on 2.2.2. Anyway, updating it fixed it on several sites. I guess I have to monitor WP more closely to see if auto-updates are actually happening.

    #2604719
    Leo
    Staff
    Customer Support

    Glad to hear 🙂

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