[Support request] site library

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  • #805478
    hing lee

    I have a questions about the site library, I try to download the page, it said there is 400 bad request, I dont know why, let me know. thank you very much for help

    #805506
    Tom
    Lead Developer
    Lead Developer

    That can happen when your WordPress install isn’t able to use AJAX in the admin.

    Couple things you can try:

    1. Disabling your other plugins and trying again – it’s possible one of them is causing a conflict.

    2. Contacting your host and asking if they can see anything in the error_logs that would point to why the error is happening.

    Let me know 🙂

    #965484
    David R

    My solution was as simple as using https versus http. On a fresh install, HTTPS isn’t forced.

    #1263998
    Marilyn

    Yep,
    Disabling other plugins worked just fine.

Viewing 4 posts - 1 through 4 (of 4 total)
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