Archived topic
site key fatal error
3 replies · Started by Ruth on September 13, 2021
Viewing posts 1–4 of 4
Hello - I have installed a new site https://staging.karlsylvester.com/ and get a fatal error when I try to install the icence key (cut and past from my generate press account)
Hi Ruth,
Can you check with your hosting to make sure they are not blocking IP 35.193.232.176 which is the IP of https://generatepress.com/?
If not then what is your IP address? We will need to check with our hosting as well.
Thanks :)
Hi Leo - logged out, logged in and cleared the cache, rewcopied the key - success!
Glad to hear :)
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