[Support request] Site identity logo conflict with GP Premium

Home Forums Support [Support request] Site identity logo conflict with GP Premium

Home Forums Support Site identity logo conflict with GP Premium

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1117844
    Steig

    Hello,
    I have a multi site with sub sites working ok.

    I’ve started to develop the home page of the main site and noticed the site logo won’t show unless I deactivate the GP premium plugin.

    Can you help me get it to show with GP premium turned on?

    #1117950
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Looks like the entire site header element is gone.

    Have you set up a Layout Element with the header disabled?: https://docs.generatepress.com/article/layout-element-overview/

    Or maybe you’re just using the Disabled Elements module?: https://docs.generatepress.com/article/disable-elements-overview/

    #1117963
    Steig

    It looks like I had turned off the site header at some point while developing the sub-sites. I’ve deleted that from the elements but now a bunch of strange text is showing in the footer. How could I go about turning all that off? The footer text is also affecting the sub-sites.

    #1118034
    Leo
    Staff
    Customer Support

    I’m getting this message when viewing the site:

    Visitors from your country are not permitted to browse this site.

    We are in Canada. Can you make sure we are white listed?

    Thanks 🙂

    #1118037
    Steig

    OK, you should be good to access. Sorry about that.

    #1118041
    Leo
    Staff
    Customer Support

    I’m not seeing strange text in the footer, unless you are referring to the copyright section?

    Let me know 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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