[Support request] Site Freezing when scrolling — Ezoic-enabled website

[roninway]

I am sharing a video within the private area of my experience. I have noticed this happen on my iPhone (13 Pro) with safari and other browsers, with Ezoic-enabled as an ad network. I raised the issue in another topic and support indicated many other Ezoic-based GP customers experienced similar.

I reported to Ezoic as recommended, showing this same video, and they can’t reproduce but did indicate GP stating many others reported similar issue. I have suggested Ezoic contact GP for further discussion as it’s happening on mobile only, and this is impacting my user experience.

Please let me know any additional thoughts without disclosing my domain, thanks.

Phone: iPhone 13 Pro
Tested on safari initially.

[Ying]

Hi there,

If you switch to another theme, does this issue persist?

Let me know!

[Author]

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